What is Quality Homecare?

The homecare sector in Ireland is unregulated. Therefore how can you establish the quality standards of any homecare company? In this blog post we try to answer this question.

Member of HCCI

Home and Community Care Ireland

Home and Community Care Ireland is the independent voice of homecare companies in Ireland. Members of HCCI are in favour of regulation in their sector and are actively lobbying government on this move.

Q Mark

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Excellence Ireland Quality Association is Ireland’s leading certification body. They conduct independent quality audits of homecare organisations. Those homecare companies who have received, completed and have been successful in EIQA audits are awarded with the Q Mark of Quality. Bluebird Care won Business Group of the Year for 2013/2014 illustrating our commitment to quality homecare.

Internal Company Auditing & Standards

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All homecare companies should undertake their own internal audits of all offices. Strict policies and procedures should be in place to ensure high standards are maintained and improved on an ongoing basis. These policies should relate to care planning, staffing, invoicing, quality standards, branding, corporate social responsibility, customer service, training and ongoing professional development and information technology.

Openness & Transparency

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All homecare companies should be open and transparent in all aspects of their business. From pricing and invoicing to staff training, auditing and quality systems – all parts of the homecare company’s business should be open to scrutiny by the customer.

 Customer Feedback

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Is there positive and genuine customer feedback from existing and past clients? Do you know somebody who has used their service?  A recommendation or referral can be valuable when seeking quality homecare.

Awards

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Homecare companies that win awards in their sector to acknowledge high standards or other areas of their business are assessed by their peers.

Staff Training & Qualifications

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Maintaining high care standards will depend on the quality of the training and experience as well as the academic qualifications of your staff. Staff should be adequately trained to take on a care role and they should be offered ongoing professional development.

 

Bluebird Care Cork is Recruiting: Care Assistants

Bluebird Care Cork is now hiring.

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We provide Care Packages for clients at home and these are staffed by Qualified Carers.

Interested candidates should hold a FETAC Level 5 Award in Health Care or other health related subjects (e.g. Social Care) and have experience in delivering high quality care.

You can email your CV to Don O’Riordan at cork@bluebirdcare.ie with an accompanying cover letter.

We are Hiring in Carlow/Kilkenny

Bluebird Care is urgently seeking Nurses for positions in the community in the Carlow/Kilkenny area. We are also seeking Care Assistants.

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We provide Care Packages for clients at home and these are staffed by Qualified Carers and in some cases Qualified Nurses. We require Nurses for a new Care Package in the Carlow County Area.

Bluebird Care complete a detailed risk assessment for each care package and work to a specific care plan. Further Case Specific Training will be provided for all staff.

Bord Altranais PIN, reference checks and Garda Clearance is required as part of the recruitment process.

Care Assistants required in the Mooncoin / Piltown / Kilmacow Areas

Interested candidates should hold a FETAC Level 5 Award in Health Care or other health related subjects (e.g. Social Care) and have experience in delivering high quality care.

Preference will be given to candidates who also demonstrate their reliability, self-motivation, dedication and passion about high standards. Candidates also need a full driving license and own their own car.

Proof of relevant qualifications will be required. Full training will be provided for successful applicants including people handling training; ongoing training and development, Bluebird Care induction programme etc.

Applicants will also need to complete the Garda vetting process.

Please send a CV to ckw@bluebirdcare.ie and further information on the position will be sent to you.

Bluebird Care Wexford: Active Retirement Ireland Presentation

Michael Corcoran of Bluebird Care Wexford will present to the local Active Retirement Ireland groups in Piercestown/Murrintown on Tuesday 4th February at 2.30pm in St. Martin’s Community Centre.

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Everyone is welcome. For more information contact Michael Corcoran, Director of Bluebird Care Wexford on 053 915 3933 or email wexford@bluebirdcare.ie.