Caoimhin Armstrong and his team in Kildare, Laois and Offaly have been awarded a Level 2 Q Mark Standard by Excellence Ireland Quality Association (EIQA),
“Operating in an unregulated marketplace, it is important that homecare providers implement quality assurance systems of the highest standard. Bluebird Care has set an example to other homecare providers on how best practice can prevail in an unregulated marketplace."
Irene Collins, Managing Director of EIQA, Ireland’s quality assurance certification body, was speaking at the presentation of a Level 2 Q Mark Award to Bluebird Care Kildare, Laois and Offaly.
Director Caoimhin Armstrong says, “We are committed to the highest standards in the homecare industry in the absence of regulation. Our customers expect excellence in care and we strive to achieve this each and every day our care teams enter homes and communities.”
Eddie O’Toole, Operations Director with Bluebird Care says, “As the Master Franchisee we have led out on the EIQA process. We are delighted that all of our franchisees have now been awarded the Q Mark. Bluebird Care is the first franchised homecare company in Ireland to have full Q Mark accreditation.”
The Q Mark is independently assessed by EIQA assessors annually. Irene Collins says this “ensures continuous improvement and the sharing of best practice across the Bluebird Care network.”