Bluebird Care, headquartered in Limerick, have been named Business Group of the Year in Ireland at this year’s National Q Mark Awards.
Hailed as “the custodians of business excellence”, the team from Bluebird Care were beaming with pride as they were called to the stage to receive the winner’s trophy during an exciting awards ceremony held in the Double Tree by Hilton Hotel in Dublin.
The Q Mark Awards are indelibly associated with quality and excellence in the minds of Irish consumers and is the only system which allows businesses to monitor 100% of their processes and procedures 100% of the time. Winning this award has shown Bluebird Care truly cares about its customers and is willing to go the extra mile to ensure that it achieves the highest possible standards at all times.
The Tánaiste and Minister for Social Protection, Joan Burton TD, who attended this year’s National Q Mark Awards, said “At the heart of our jobs plan is supporting Irish businesses providing products and services to the highest international standards and creating good, sustainable employment. It is impressive to see tonight, so many Irish businesses from all sectors and counties embedding quality standards as a key part of their offering to customers. These are the innovative Irish businesses that are powering the engine of our recovery, and I wish them every success in the future.”
Bluebird Care is one of Ireland’s leading homecare providers operating since 2007. They have a nationwide network with offices in each of the 26 counties, employing 1,500 staff and providing care and assistance to a diverse customer base including older persons, individuals with a disability (intellectual and physical) dementia, children and more recently customers with high complex care needs. They are an approved provider of services to The HSE and also work with many other national organisations as well as with private clients.
As they left the stage having been presented with their award, Eddie O’Toole, Operations Director said “Receiving an award from Excellence Ireland Quality Association (EIQA) for Business Group of the Year for the second time in three consecutive years is testament to Bluebird Care’s ongoing and unfaltering commitment to quality standards in homecare in Ireland. As the first franchised homecare company to have all its offices Q Mark approved, we are absolutely thrilled with this award as are our 17 Directors and 1,500 staff. The dedication our network has to the caring profession is evidenced by this nomination.”
Known as ‘The Oscars of Business Excellence’, The Q Mark Award is the highest accolade an Irish business can achieve, given both the intense competition and the exacting standards required.
Irene Collins, Managing Director of The National Q Mark Awards said, “Bluebird Care are innovative in the way they manage their franchise operations. They are the only homecare provider in Ireland to have all their franchisees be assessed in compliance with the requirements of the Q Mark for Quality Management Systems.”
Three local Bluebird Care offices were also shortlisted for Homecare Company of the Year – they were Galway, Meath and Carlow/Kilkenny/Waterford
Excellence Ireland Quality Association
Tel: 01 660 4100
EIQA (Excellence Ireland Quality Association) has been the Irish National Quality Association since 1969. They currently audit the standards of thousands of organisations and businesses both in Ireland and Internationally.
EIQA is known as the ‘Guardian’ of The Q Mark and uses this brand to identify its various certifications, namely: The Q Mark for Hygiene & Food Safety, The Q Mark for Quality Management Systems, The Q Mark for Nursing Homes, The Q Mark for Leisure Centres, The Q Mark for Accessibility (ABLE) and The Q Mark for Environmental Awareness (The Green Q)
EIQA have a proven track record of auditing standards to the highest standard available in Ireland. They guarantee their customers an independent, professional, and consistent service which in turn guarantees the consumer that companies operating to Q Mark standards, operate at levels that far exceed current legislative requirements.
EIQA make a key contribution to organisations within the private and public services sectors, by operating through continuous improvement certification programmes. This ensures that 100% of their operations are being monitored for best practice 100% of the time and enables their customers to measure and achieve on-going business improvements results.
EIQA has a National audit team of qualified auditors who have extensive experience across a broad range of sectors and who undertake comprehensive quality assurance checks to maintain a consistently high audit standard.
For further information on EIQA, please log on to: www.qmark.ie