Homecare Q Mark Awards for Bluebird Care

Bluebird Care Takes Double Gold at National Quality Awards

Company named Business Group of the Year & Homecare Company of the Year at the National Q Mark Awards

 

Bluebird Care has just been named as Ireland’s Business Group of the Year at this year’s National Q Mark Awards.

The Bluebird Care Team were delighted to be called to the stage to receive the winner’s gold medal trophy during an exciting awards ceremony held in the Double Tree by Hilton Hotel in Dublin. Winning this award demonstrates Bluebird Care’s continued commitment to excellence within the homecare industry.

The Minister for Social Protection, Leo Varadkar TD, who attended this year’s National Q Mark Awards, said “At the heart of the Governments strategy is supporting Irish businesses through policies to create the environment for a strong economic recovery by promoting competitiveness and productivity. Quality standards and good governance enables this growth and competitiveness and it is exciting to see companies in the public, private and not for profit sectors competing side by side. These are the modern Irish businesses that are driving the engine of our recovery, and I wish them every success in the future”.

Bluebird Care provides accessible, quality, safe care for individuals of all ages in the home and community setting, operates in 26 offices throughout Ireland, and delivers over 25,000 care visits per week.

Bluebird Care dedicated this award to their 1500 Care Staff around Ireland who work so diligently on their behalf to provide a high standard of care to their customers and families on a daily basis.

Irene Collins, Managing Director of The National Q Mark Awards stated that the team in Bluebird Care did not rest on their past achievements and offered her congratulations to everyone involved. She further stated that, “when the homecare sector is finally state regulated in Ireland, Bluebird Care will be more than ready because they have been advocates for quality standards and external audit procedures for four years.”

Managing Director of Bluebird Care Ireland stated that it was time that all homecare companies embraced the Q Mark ahead of regulation in the marketplace.

“We want to see regulation and have publicly called for it for many years. It’s important that the sector as a whole maintains high standards, after all that’s what our customers and the HSE expect. We adhere to HSE guidelines, are mindful of the HIQA standards, have our own internal auditing procedures and in addition, we embrace the Q Mark process to ensure we are not just maintaining those standards but that we are continuously improving upon them.”

Bluebird Care in Galway also won the prestigious Homecare Company of the Year award at the national Q Mark Awards.  

Sean Lyons, Director of Bluebird Care Galway accepted the Homecare Company of the Year award for the second time in three years. “This award is dedicated to our staff who care for people who choose to remain at home. They are committed to quality care and understand how and why we have audit procedures, both internally and externally. I am absolutely thrilled to accept this award for a second time and it will only excel our passion for increasing care standards in our business.”

Bluebird Care had eight offices as finalists in the Homecare Company of the Year category, namely, Sligo/Mayo, Clare, Limerick, Kildare/Laois & Offaly, Dublin North, Dublin West, Head Office and Galway who won the title.

The Q Mark Awards are forever associated with Quality and Excellence in the minds of Irish consumers and it is the only system which allows businesses monitor 100% of their processes and procedures 100% of the time. Winning this award has shown that Bluebird Care truly cares about its customers and is willing to go the extra mile to ensure that it achieves the highest possible standards at all times.

 

Bluebird Care Galway pictured accepting the Q Mark Homecare Company of the Year Award from Irene Collins, Managing Director, EIQA and Minister for Social Protection, Leo Vradkar. Pictured left to right are Carolyn Corless, Carol Kennedy, Sean Lyons, Martina Molloy & Stephanie Rocke

Bluebird Care Galway pictured accepting the Q Mark Homecare Company of the Year Award from Irene Collins, Managing Director, EIQA and Minister for Social Protection, Leo Vradkar. Pictured left to right are Carolyn Corless, Carol Kennedy, Sean Lyons, Martina Molloy & Stephanie Rocke

 

Denise Coen Bluebird Care customer - why choose Bluebird Care

[Customer Interview] Why We Chose Bluebird Care For Homecare

How do you decide which homecare company to choose? This is one of the biggest decisions you will have to make and often times it is in a stressful situation. So why choose Bluebird Care?

Ask yourself, ‘what are the most important factors in choosing a care provider for myself or a family member?’

We asked one of our customers these questions in a recent interview. Perhaps Denise Coen’s experience will help you in deciding whether to choose Bluebird Care as your homecare provider?

What is homecare?

Homecare is a professional service provided to individuals and families in their own homes, where they require assistance with everyday tasks to make their daily life more comfortable. This can range from companionship through to specialist non medical care for people on a short or long term basis. Homecare is provided to people of all ages and varying degrees of ability. 

Bluebird Care is dedicated to providing professional, safe, quality health and social care services in a dignified, respectful and compassionate manner to all its customers.

Why Denise chose Bluebird Care

Denise Coen speaks to Ollie Daly about why she chose Bluebird Care as her care partner for her mother who has Dementia.

Would you like a free care assessment by a registered nurse?

Contact your local Bluebird Care office for a no-obligation and confidential conversation and speak with one of our registered nurses.

 

Safeguarding vulnerable adults

Safeguarding Vulnerable Adults Training

Bluebird Care managers have completed training in safeguarding vulnerable adults. 

In 2014, the HSE implemented  Safeguarding Vulnerable Persons at Risk of Abuse. National Policy & Procedures  (2014)  which ensures that those working in the care industry are equipped to prevent and manage any incidents of alleged abuse of a vulnerable person.

Director of Care, Breda Mulvihill says, “Protecting vulnerable adults is paramount in any care setting and we welcome this comprehensive policy from the HSE. All senior managers at Bluebird Care have attended specific training in relation to this policy. This  training was organised for the managers  to promote best practice and compliance with  HSE National Policy  in relation to safeguarding vulnerable persons.”

 

Did you know?

A vulnerable person is three times more likely to suffer abuse in a residential facility than in their own homes by paid carers according to Anne Wall, Principal Social Worker, National Safeguarding Office, HSE.

Who is a vulnerable person?

The HSE define a vulnerable person as:

An adult who is restricted in capacity to guard himself/herself against harm or exploitation or to report such harm or exploitation.

What is abuse?

Abuse is defined in this policy as:

Any act, or failure to act, which results in a breach of a vulnerable person’s human rights, civil liberties, physical and mental integrity, dignity or general wellbeing, whether intended or through negligence, including sexual relationships or financial transactions to which the person does not or cannot validly consent, or which are deliberately exploitative. Abuse may take a variety of forms.

Committed to safeguarding vulnerable adults 

Breda Mulvihill says, “ Protecting vulnerable adults is paramount in any care setting and  very much welcomes the HSE comprehensive policy on safeguarding vulnerable adults.”  

All current Bluebird Care policies and guidance documents promote welfare, reflect inclusion and transparency  in the provision of services and thus promote an overall culture of safeguarding within the organisation. 

Bluebird Care is dedicated to providing professional, safe, quality, health and social care services in a dignified, respectful and compassionate manner to all its customers.

Download the safeguarding vulnerable adults policy

Click on the image below to download the policy.

Safeguarding vulnerable adults HSE policy

Safeguarding vulnerable adults HSE policy

QQI Level 5 in Healthcare courses with Bluebird Care

Healthcare Training Courses in Limerick

Would you like a career in healthcare? We have partnered with CPL in our Limerick office to deliver a broad range of healthcare courses. Did you know that if you complete one module in either Care of Older Persons or Care Skills and commit to completing the other one then you are qualified to join our team? 

Healthcare Assistant Training Limerick with Bluebird Care

Healthcare Assistant Training Limerick with Bluebird Care

Training Dates & Details

Each module costs €195. All training takes place on a Wednesday at our Limerick Office, Lower Ground Floor, Hibernian House, 105 Henry Street, Limerick City.

Call us on 061 481 208 with any queries or email limerick@bluebirdcare.ie.

MODULE
DATES
COURSE TITLE
Module 1 May 18

May 25

June 1

June 8

Palliative Care
Module 2 June 15

June 22

June 29

July 6

Infection Prevention & Control
Module 3 July 13

July 20

July 27

August 13

Care Support
Module 4 August 10

August 17

August 24

August 31

Care Skills
Module 5 September 7

September 14

September 21

September 28

Communications
Module 6 October 4

October 11

October 18

October 25

Safety & Health at Work
Module 7 November 2

November 9

November 16

November 23

Work Experience
Module 8 November 30

December 7

December 14

December 21

Care of The Older Person