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Bluebird Care Galway Wins National Q Mark Title

It’s official! Bluebird Care Galway, based in Parkmore, has just been named as the Best Homecare in Ireland for Quality Management Systems at this year’s National Q Mark Awards. They were also runners up to Road Bridge as National Winner's for "Best Company in Ireland for Quality Management Systems".

Hailed as “The Pioneers of Business Excellence” and “The Innovators that will take Ireland to greater heights of Quality and Excellence”, the team from Bluebird Care Galway was beaming with pride as they were called to the stage to receive the winner’s trophy during a glamorous awards ceremony held in the Double Tree by Hilton Hotel in Dublin.

Director of Bluebird Care Galway Sean Lyons says, “The whole team are very excited to have won this prestigious award as it's independent recognition of the high quality of the Homecare service our Care Staff provide to our Customers.

“This award recognises the expert management skills of our Care Manager Carolyn Corless who works tirelessly and professionally to ensure that our Customers receive the very highest standards of care and she also ensures that our large team of Care Assistants work in a professional environment at all times.

“Carolyn is ably supported by a strong management team who work exceptionally hard to ensure that our Customers receive only the highest standard of care possible. Finally Sean says that he would like to thank all our many Customers for their continued support as without them nothing is possible.”

The Q Mark Awards are indelibly associated with Quality and Excellence in the minds of Irish consumers and is the only system which allows businesses to monitor 100% of their processes and procedures 100% of the time. Winning this award has shown that Bluebird Care Galway truly cares about the people they care for and is willing to go the extra mile to ensure that it achieves the highest possible standards at all times.

The Minister for Jobs, Enterprise and Innovation, Richard Bruton TD, who attended this year’s National Q Mark Awards, said “At the heart of our jobs plan is supporting Irish businesses providing products and services to the highest global standards and creating good, sustainable employment. It is great to see tonight so many Irish businesses from all parts of the country making high standards a key part of their offering to customers. These are the innovative Irish businesses that will power the engine of our recovery, and I wish them every success in the future”.

In the face of increasingly competitive markets and mounting pressure on companies to produce goods and services at low cost, many of us now have concerns about who is protecting us when it comes to quality testing and best practice. This is why it is so reassuring to know that EIQA – The Guardians of The Q Mark, are still rigorously auditing all types of businesses and will only award the coveted Q Mark to those that operate at standards far above the current legislative requirements and conduct their affairs with the consumer’s best interests in mind.

Bluebird Care Galway was founded in October 2008 and currently employs a dedicated team of one hundred and four people throughout Galway. The service provides domiciliary care both on behalf of the HSE and through private home visits. Bluebird Care Galway offers services which are essential to clients’ standard of living, especially considering many of these clients require assistance in order to go about their daily routines. Bluebird prides itself on providing a compassionate, top class service and prioritises the highest standards across every area of its operations.

As they left the stage having been presented with their award, Carolyn Corless, Care Manager at Bluebird Care Galway, said “To be a recipient of a National Q Mark Award is a tremendous achievement. I think it is most important for our customers who are once again reminded that they choose a Homecare provider that puts them at the heart of its business. We will continue to monitor best practice and we will continue to improve ourselves”.

Known as The Oscar’s of Business Excellence, The Q Mark Award is the highest accolade an Irish business can achieve, given both the fierce competition and the exacting standards required and Bluebird Care Galway can now relax in the knowledge that they are officially the Best Homecare in Ireland for Quality Management Systems.

Irene Collins, Managing Director of The National Q Mark Awards said, “The entire team from Bluebird Care Galway can be justifiably proud of the outstanding achievement of being named the winner of the Best Homecare in Ireland for Quality Management Systems.The investment by Sean in up-skilling his team has seen them embrace new systems that put best practice at the heart of everything they do. This is a real team result. We would like to congratulate them on this fantastic achievement and we wish them continued success on their journey towards excellence.”

Bluebird Care Galway has demonstrated extraordinary levels of dedication and unerring quality throughout The Q Mark assessment process. Its award winning success can be attributed to the dedication of every single member of the team in their interaction with The Q Mark. Achieving a place as a finalist for The Q Mark Finals demonstrates exceptional standards in and of itself. Homecare Providers like Bluebird Care Galway which go on to win a National Q Mark Award, prove that they have exceeded even these impeccable standards, thereby earning their title as the Pioneers of Business Excellence.

The Team from Bluebird Care Galway