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Help & guidance

What to do if you fall

General Care

Preventing falls

It is important for you and your family carers to know what to do if you fall. 

At Bluebird Care we understand how frightening it can be if you or a loved one falls over, however it is vital that you remain as calm as possible. Remember, your reaction after a fall is critical. What happens next can either reduce further harm or, if not managed properly, can cause more injuries than the fall itself.

The person who has fallen should take a few deep breaths. Check to see if there are any injuries. If the person says that they are not hurt and that they feel strong enough to stand, encourage them to get up slowly and carefully. It may help them to hold onto furniture, providing that this is stable.  It’s a good idea for them to sit and rest for a while until they are properly orientated.

If you believe the person is injured, do not attempt to get them up. Call 999.

The advice on the NHS choices website about what to do if you fall is:

“Always call 999 if someone is seriously ill or injured, and their life is at risk. Once you are connected to an ambulance 999 operator or call handler, they will ask you a series of questions to establish what is wrong. This will allow them to determine the most appropriate response as quickly as possible.

Do not hang up

Wait for a response from the ambulance control room as they might have further questions for you. The person who handles your call will let you know when they have all the information they need. You might also be instructed on how to give first aid until the ambulance arrives”.